The Contingent Workforce Index was developed in 2013 to provide an in-depth review of the global contingent labor market. Initially, ManpowerGroup Talent Solutions focused exclusively on the contingent workforce across more than 60 markets. The Contingent Workforce Index addressed only a portion of the talent landscape. With the surge of employers committed to global workforce management and integrated workforce programs, the annual index evolved in 2017 to include the total workforce. The total workforce consists of both the permanent and contingent workforces, along with the subset of contingent workers, identified as the informal workforce.

Workforce Definitions

Total Workforce

The Total Workforce combines people in the contingent workforce and permanent workforces. The total workforce should not be confused with the total labor force. Where the total workforce includes all of the individuals engaged in work activity within a workforce market, the labor force describes both employed and unemployed members of the population who are of working age and who are reasonably able to be engaged for work.

What Is the Total Workforce IndexTM?

The Total Workforce Index™ measures the relative ease of sourcing, hiring and retaining a workforce in competing labor markets around the world. The Total Workforce Index™ compiles more than 200 key factors that relate to the Availability, Cost Efficiency, Regulation and Productivity of the workforce of each market.

Setting the Total Workforce Index™ apart from other reports of a similar nature is the use of a proprietary ManpowerGroup Talent Solutions formula. This formula assigns a numerical value to each market, comparing the relative opportunities and potentially negative impacts of entering one labor market versus another.

Just as the Gross Domestic Product (GDP) of a market is used as an economic indicator; the Total Workforce Index™ may be used as an indicator of workforce potential. Total Workforce Index™ rankings provide important perspectives and insights that can influence both short- and long-term strategies involving workforce procurement, including:

Remote Work Allocation Organizational Restructuring Location Strategy Direct Sourcing Strategy Crowdsourced Sourcing Strategy
Capacity Planning Diversity and Inclusion Workforce Mix Cost Savings Compliance

In this global Total Workforce Index™ analysis, an equal weight is attributed to each of the four categories: Availability, Cost Efficiency, Regulation and Productivity. A higher Total Workforce Index™ ranking indicates that a market is likely to support higher volumes of hiring based on workforce quality and productivity.


Sources and Disclosures

The primary data sources for this Index are all based on statistics from the ministries of labor for the markets within the scope, the International Labor Organization, Trading Economics, United Nations, World Bank DataBank, World Economic Forum and internal data collected as part of ManpowerGroup global reporting efforts.



This report is intended to provide an overview of general business information relative to global employment conditions and considerations. It should not be interpreted as legal advice. Please consult with legal counsel to ensure that you are in compliance with all applicable laws.

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