The Total Workforce Index™ scores each market on more than 200 unique factors. Each of these statistical factors is carefully weighted and grouped under one of the four categories: Availability, Cost Efficiency, Regulation, and Productivity.

For the purposes of the annual global rankings, each of the four categories receives an equal weighting. Thus, each category receives an equal share of influence, when determining the final score and subsequent ranking of each market. In a consultative engagement, the weighting of each category would be adjusted so that the resulting rankings better reflect the strategic priorities of the organization.

Comparing Past Indices to 2020

The factors included from prior years remained constant, however in 2020, there has been additional weighting assigned to the quality and depth of skill within talent availability as well as the impact of certain legislative factors that most heavily influence workforce performance and hiring process. Additionally, due to the increased reliance and focus on remote workforce deployment, the 2020 Total Workforce Index™ now includes Global Remote Work Readiness Indicators. These Remote Work Readiness indicators represent over 20 unique market factors that account for the availability of Remote Capable skills, the impact of Childcare Constraints, the technical enablement and sustainability of remote workforce access, and the demand for remote resources at a market level across each of the 76 markets within the index. The increased need for global collaboration and workforce planning as a result of the pandemic makes these enhancements to the Total Workforce Index™ more relevant and actionable, even in their standard weightings in comparison to previous years’ reports.

Total Workforce

  • Permanent
  • Contingent

Contingent Workforce

  • Informal
  • Other

Total vs. Contingent and Permanent Workforces

The total workforce is comprised of both the permanent and contingent workforces. Furthermore, the contingent workforce includes informal workers together with all other types of contingent worker populations. This report includes rankings in all four categories for each market in all three of the primary workforce subsets: Total, Contingent and Permanent.

While this report focuses on the Total Workforce Index™ the full volume of data, rankings and information are also available for both contingent and permanent workforces. These are available through consulting engagements from ManpowerGroup Solutions with custom reporting that can deliver rankings that reflect the unique business strategies and workforce priorities of any global organization.

Total Workforce Index = Contingent Workforce Index + Permanent Workforce Index

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