TOTAL WORKFORCE INDEX

TOTAL WORKFORCE
INDEX METHODOLOGY

The Total Workforce Index™ scores each market on more than 200 unique factors. Each of these statistical factors is carefully weighted and grouped under one of the four categories: Workforce Supply, Cost Efficiency, Regulation, and Productivity.

For the purposes of the annual global rankings, each of the four categories receives an equal weighting. Thus, each category receives an equal share of influence, when determining the final score and subsequent ranking of each market. In a consultative engagement, the weighting of each category would be adjusted so that the resulting rankings better reflect the strategic priorities of the organization.

Comparing Past Indices to 2021

The Total Workforce Index™ was built to adapt to the unexpected. As we continue to adjust and refine our models to adapt to a fast-changing world, we have introduced new factors, such as border accessibility, geopolitical risk and diversity and inclusion indicators. We also adjusted the weightings of other factors to account for changes in the global landscape. For example, in 2021, we strengthened our ability to assess remote readiness for specific high-demand job roles.

To address continued reliance on remote workforce deployment, the 2021 Total Workforce Index™ leverages global remote work readiness indicators across each of the 75 markets. These help employers determine how and where to balance their onsite and remote workforces with over 20 unique market factors, including the impact of childcare constraints, technical and cybersecurity capacity, and demand for remote workers at a market level. The 2021 Index takes into account the impact of markets reopening at varied paces and to different degrees this past year. Heavier weighting on aspects of talent supply, border accessibility and cost considerations have been assigned to reflect these shifts.  This year’s Index also takes into account increased focus on gender and diversity considerations.  Finally, the category of Workforce Availability remains focused on measuring the population of different types of workers in different markets, but it has been renamed Workforce Supply. This shift in language more accurately reflects that the category addresses the number of workers in a market, not whether they are available and looking for work.


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